The Communications Section of the Bergen County Police is responsible for all facets of radio communications for each of the County's departments and divisions.  Since the early 1930's when the county received their first radio station license (WPFK) to operate a police radio system on the AM radio band, the County Police have continued to provide both dispatch and radio repair services.  As time progressed, the size and complexity of both the radio systems and the responsibilities of the Communications Section have grown.

To aid in understanding, listed below are the various areas and the functions performed within each:

Dispatch Services

  • Law Enforcement Agencies (County Police, Prosecutor, NTF) 

  • County Public Works (Operations, Traffic Signal, Health, Mosquito Commission, Garage and Parks) 

  • Special Transportation 

  • Statewide Police Emergency Network (SPEN) 

  • Ridgefield Police, Fire & EMS Services 

  • Demarest Police, Fire & EMS Services 

  • Office of Emergency Management (OEM) 

  • County Fire Mutual Aid Frequency 

  • Back-Up fire dispatch (New Milford, River Edge, Dumont, Bergenfield, Rutherford and Wood-Ridge) 

  • New Jersey Department of Transportation (NJDOT)

9-1-1 Public Safety Answering Point (PSAP)

  • County Facilities 

  • Cellular (140,000 calls in 2007) 

  • Primary Answering Point for 14 Municipalities 

  • Back-Up for all other answering points in the County

Other Responsibilities

  • Bergen County Traffic Incident Plan - Notification Point 

  • Rapid Deployment Force Notification Point 

  • Passaic River Flood Warning System Monitoring Point 

  • Routes 4 and 17 Incident Detection System (CCTV) monitoring 

  • Metro Area Guidance Information Center terminal (NJDOT MAGIC transportation monitoring system) 

  • Hazardous Materials Notification Point

Radio Maintenance Shop

  • Law Enforcement (three channels, six transmitters and 20 receivers) 

  • DPW - 39.98 

  • Special Transportation - 44.460 (one transmitter and two receivers) 

  • SPEN 

  • Office of Emergency Management (two transmitters and five receivers) 

  • State Emergency Management Radio (EMRAD) 

  • County/Municipal OEM Frequency - 37.40 

  • Tactical Radio Systems (three transmitters and receivers) 

  • 100 Mobile Radios 

  • 100 Portable Radios 

  • Radio receiver comparators (5) 

  • NJDOT (Incident Coordination frequency)

Maintenance of Equipment

  • Generators (Headquarters and Command Vehicles) 

  • Telephone - Radio logging recorder 

  • Avaya Headquarters phone system 

  • Radar Units 

  • Fifty radio tie lines

Services Provided

Bergen County Communications routinely provides a wide range of communications services for law enforcement and their agencies in county and local government.

The following EMERGENCY services are available to all area public safety agencies at all times:

  • Command Post Operations
    (a command post vehicle, staffed with experiences operators and equipped with every public safety radio frequency used in our area, telephones, a ractical repeater and a supply of portable radios, is available to all municipalities) 

  • Back-up telephone answering point for municipal public safety agencies during telephone service failures. 

  • Direct two-way radio links with Rockland County, NY Police and Sheriff Departments 

  • Direct two-way radio links with Hudson County fire departments and the Paterson Fire Department. 

  • Emergency Restoration of all communications services for all public safety agencies. 

  • Notification and contact point for NJ Search and Rescue 

The following NON-EMERGENCY services are available to all area public safety agencies:

  • Traffic and road condition reports through Transcom 

  • Foreign translator service 

  • FAX message center 

Who to call?

Call the Bergen County Police Department at any time: (201) 336-2705